I specialize in driving enterprise cloud migration, digital engagement, and AI-powered automation with Salesforce and AWS.

I founded and scaled the Customer Advisory Practice at NeuraFlash, a top Salesforce and AWS consulting partner. Under my leadership, the Customer Advisory Practice secured $13M+ in project funding, $30M in ARR, and $110M+ in client financial impact.

Whether I’m reimagining customer journeys, modernizing platforms, or coaching emerging leaders, my goal is the same: move the work forward, elevate the team, and leave the system stronger than I found it.

Most delivery folks don’t get strategy. Most strategists can’t ship. I do both. I specialize in untangling complex org and tech challenges, connecting the dots between business goals, customer experience, and technology systems to drive meaningful impact.

I’ve seen the patterns. I spot problems early and course-correct before they stall the program. False starts, poor adoption, underutilized licenses, mounting technical debt, misaligned expectations, delivery gaps, and ineffective governance. I know the roadblocks that can derail a program, and I’m skilled at navigating them to drive results and long-term success.

Salesforce Technologies: Agentforce, Data Cloud, Einstein, Sales & Service Cloud, Service Cloud Voice, Community Cloud.

AWS Technologies: Amazon Q, Amazon Connect, Amazon Lex, Amazon Bedrock, Amazon Contact Lens